We ship all orders within 1 business day. All shipments should arrive in 2 to 5 business days. We use USPS First Class (2 to 5 business days), USPS Priority Mail (2 to 3 business days) and FedEx Home Delivery/Ground (3 to 5 business days). USPS can deliver packages on Saturday though FedEx can occasionally depending on the location. Only USPS can ship out packages on Saturday. We provide tracking information for all orders.
Our Free 2-5 Day Shipping is only valid to the Contigous United States (aka the 48 States).
We typically pack all orders in new boxes made with recycled paper. For packing material we usually use recycled craft paper or starch packing peanuts which are water soluble and biodegradable. On rare occasions we reuse styrofoam peanuts from shipments we receive rather then throw them out. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
For international shipping there may be additional customs fees required at the point of delivery. These potential international tariffs are up to each respective country. We are not responsible for international tariffs or customs charges.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). It is important that you return everything in its original packaging.
For opened items which can't be resold as new we will give you store credit for the price of the product minus initial shipping fees with a 20% restocking fee.